This Privacy Policy is effective from 16th October 2023.
Version Number: 1.1

This Privacy Policy (“Policy”) explains how we collect, use, and process your personal data when you use our website (“Website”), our web application (“Web App”), our mobile app (“App”) and email messages that we send to you (jointly called “Services”). If anything here applies to only one of our Services or to customers in a particular country, we’ll explicitly point this out to you.

In compliance with current regulations on the protection of personal data you are informed of the following aspects.
You may contact us at the following email address for any query, request or clarification regarding the processing of your personal data:
PT. AZARIUM INVEST INTERNATIONAL, a company incorporated in Indonesia (company number: 4023061951105000) with its head office at Br. Department of Pecatu Kangin, village Pecatu, district. South Kuta, Kab. Bandung, Bali Province, Indonesia.

Personal Information
  • We will only keep your Personal Data for as long as necessary to reach the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
  • To find out the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of Your personal data, and the potential risk of harm from unauthorized use of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the legal requirements.
  • Where we no longer need to process your Personal Data for the purposes which are set out in this Privacy Policy, we will delete your Personal Data from our system.
  • We will also delete your Personal Data upon your request. Contact us throughout the Contact Form to find out how to do it.
  • If you have any questions about how we protect or use your data, please email us
  • The period for which we keep your Personal Data that is necessary for compliance and legal enforcement purposes varies and it depends on the nature of our legal obligations in the individual case.

What Personal Information (data) we collect about you
Personal data, or personal information, means any information about an identified or identifiable individual. It does not include anonymous data, which cannot be linked back to the individual. We will collect and process personal data about you as follows:
Information you give us.
  • You may give us information about yourself when you sign up to use our Services, e.g. when you provide us with personal details including your name and email address. This also includes information you provide through your continued use of our Services, your participation in discussion boards or other social media functions on our Website, Web App or App, through entering a competition, promotion or survey, and by reporting problems with our Services. Additional information you give us for security, identification and verification purposes may include your address, phone number, geographical location, national identification number, personal description, photograph, proof of address, proof of residency, passport and/or National ID. If you fail to provide any of this information, it might affect our ability to provide our Services to you.
  • The content of your communications with us, which we collect via telephone call recordings, online chat, emails, direct messaging and other means.

When you use our Services, we may collect the following information:
  • Your personal data, including your first and surname, email address, telephone number, password, passport or id data, driving licence, receipts confirming your residence for the purposes of the know your customer procedure, cookies (including the collection of user activity on the Website, Web App or App for analytics purposes), user cryptocurrency wallet data, bank card and invoice data for payments.
  • details of the transactions you carry out when using our Services, including the geographic location from which the transaction originates;
  • technical information, including the internet protocol (IP) address used to connect your device to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and, if you’ve installed the App, installed applications on your mobile device that have remote access permissions;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website or App (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (including scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our Customer Support service;
  • information about your marketing and communication preferences.
Information from social networks.
  • If you log into our Services using your social network account (including Apple ID, Facebook or Google) we will receive relevant information that is necessary for us to enable our Services to authenticate your access. The social network will provide us with access to certain information that you have provided to them, including your name, profile image and email address, in accordance with the social network service provider’s privacy policy. We use such information, together with any other information you directly provide to us when registering or using our Services, to create your account and to communicate with you about the information, products and services that you request from us. You may also be able to specifically request that we have access to the contacts in your social network account.
  • You provide the ability to perform payments by using payment service providers. DSP shall have the right to select any payment service provider available. You agree that DSP is not responsible for any actions applied by the payment service provider including but not limited to any additional transaction fees, banking commissions or currency fees applied to your transaction.

Transfers of Your Personal Information to Other Countries
If we share the information with the EU, Asia and other regions with complete data protection laws, we can ensure that all of the data is transferred according this Privacy Policy and permitted by data protection legislation.
By using the Website, Web App or App, you agree to the possibility of transfer of the information we collect about you (including personal information) to any country in which we, members of our corporate group or our Platform and the Service provider are located.
How We Protect Your Personal Information
We take security measures (including physical, electronic and procedural measures) to protect your Personal Data from disclosure and unauthorized access. For example, only authorized employees are allowed to have access to Personal Information of our users, and they can do this only for authorized business functions. In addition to this, we use encryption while transferring your Personal Information between your system and ours, and we use firewalls to help prevent unauthorized persons from accessing your personal information. Our technical security team proactively monitors for abnormal and malicious activity in our servers and services. When information you’ve given us is not in active use, it is encrypted at rest.
However, keep in mind that we can not completely eliminate the security risks associated with the storage and transfer of personal data.
You are responsible for maintaining the secrecy of your unique password and account information any time. We are not responsible for the exclusion of any privacy or security measures contained on the Website, Web App or App.
How We Use Your Personal Information
We're trying to provide you with the choice regarding your Personal Information.
You can not provide us with your Personal Information, but it will close the access to some of the functions of our Website, Web App or App, because such information will be needed for registration as a member; taking part in the contest; promotion; survey; asking a question.

Purposes for which we will use your personal data:
  • to carry out our obligations relating to your contract with us for provision of payments services and multi-currency accounts
  • to provide you with information, products and services
  • to comply with any applicable legal and/or regulatory requirements, including to respond to requests from public and government authorities, including public and government authorities outside your country of residence, upon demonstration of lawful authority, and to comply with court orders from the relevant jurisdiction.
  • to prevent and detect crimes, including fraud and financial crime
  • to notify you about changes to our Services and send you other administrative information
  • as part of our efforts to keep our Services safe and secure
  • to administer our Services and for internal operational, planning, audit, troubleshooting, data analysis, testing, research, statistical and survey purposes
  • to undertake system or product development, including helping third party suppliers improve the services they provide to us, to improve our Services and to ensure that they are presented in the most effective manner
  • to measure or understand the effectiveness of advertising we serve and to deliver relevant advertising to you
  • to allow you to participate in interactive features of our Services, when you choose to do so
  • to use your email address to provide you with information about other similar goods and services we offer
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
  • to verify information you provide to us and to enforce our Customer Agreement with you
Your rights related to your personal information
Subject to local law, you have certain rights regarding the Personal Information we collect, including the right
  • to receive information on the Personal Information concerning we hold about you and how such Personal Information is used (right to access);
  • to correct inaccurate Personal Information concerning you (right to rectification);
  • to delete your Personal Information ( “right to be forgotten”);
  • to receive the Personal Information provided by you in a structured format and to send those Personal Information to another data controller (right to data portability);
  • to object to the use of your Personal Information where such use is based on our legitimate interests or on public interests (right to object);
  • in unique cases, to restrict our use of your Personal Information (right to restriction of processing).
If we ask for your permission to use your Personal Information, you can reject it at any time. Note that in case of a withdrawal of your permission you may no longer be able to use some functions of our Website, Web App or App.
You can set your browser to refuse browser cookies, or to alert you when cookies are being sent. If you disable cookies, note that some parts of the Website, Web App or App may be inaccessible or won’t function properly.
If you no longer want to receive promotional emails and newsletters, you will need to unsubscribe. You can do it by contacting our Support Team throughout Live Chat.
If you want to delete or deactivate your account - you need to contact our Support Team.
If you delete your account information, your personal information and user profile data will no longer be available to you. After deleting your account, if you decide to have an account with us in the future, you will have to sign up once again and your personal information will no longer be available.
You may, at any time, send us an e-mail at to find out your above rights in accordance with the applicable legal requirements and limitations. If you are located in the EU, you have a right to submit a complaint with your local data protection authority.
Note that some requests to delete Personal Information will require the deletion of your personal account as the provision of user accounts (e.g., your e-mail address). Also note that it is possible that we require additional information from you in order to verify your authorization to make the request.
We regularly review our compliance with this privacy policy. Please feel free to send any questions regarding this privacy policy by contacting us through Website, Web App, App and at When we receive a formal written complaint, it is our policy to contact the complaining party. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints. We direct users to the Terms of Use page – the link is in the app.
No Rights of Third Parties
This privacy policy does not create rights feasible by third parties or require disclosure of any Personal Information relating to users of the Website, Web App or App.
No Error Free Performance
We do not guarantee error-free performance under this privacy policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy.
Our Policy Towards Minors
Our Website, Web App or App is not directed to persons under the age of 18 and we do not knowingly collect Personal Information from minors. If you become aware that your child has provided us with Personal Information, please contact us at If we become aware that a minor has provided us with Personal Information, we remove such information and terminate that person’s account.
Third-party links
Our Services may, from time to time, contain links to the websites of our partner networks, advertisers and affiliates. Please note that these websites have their own privacy policies and that we do not accept any responsibility for them, so if you follow a link, check these policies before you submit any personal data to these websites.
Changes to our Privacy Policy
To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Policy at any time by posting a revised version on this Website, Web App or App. To stay up to date on any changes, check back periodically.
Contact Information
Please send any questions, comments or requests about this Policy to our privacy team at, where you can also contact our Data Protection Officer. You can also write to us or our Data Protection Officer at our registered office that applies to you